Shipping policy
SHIPPING
Dressy Bessy Delivery Options
Domestic Delivery Options
All deliveries are Australia Post
Standard Post: AUD $10.00
Express Post: AUD $15.00
International AUD $25.00
Free Shipping over $150.00
Delivery Address
We strongly suggest using a secure delivery address, such as your workplace, to ensure safe receipt of your order.
Please note that Dressy Bessy Online cannot be held accountable for parcels that are lost or stolen.
Shipment Delays
While we make effort to ensure a timely delivery, it's important to recognise that unexpected events like strikes or floods may lead to delivery delays. Dispatch delays might also arise due to the need for payment or address verification or correction prior to dispatch.
Please be aware that during sale periods, dispatch delays of up to 3 days beyond our standard dispatch times can occur. Customers will receive notifications regarding any such delays.
Tracking Your Order
To track your order, please log in to your account or refer to the shipping confirmation email. Access the tracking URL link provided.
Delivered With Safe Drop
In cases where no one is available to sign for the delivery, orders will be left in a secure location. If this is not possible, a calling card will be placed in your mailbox, directing you to the nearest Australia Post location for collection. You have the option to modify your delivery method on the Australia Post website once tracking details for your order are available.
Delivery Issues
If you experience challenges with the delivery of your parcel, such as non-arrival, damaged items, delivery to an incorrect address, or items left in an unsafe location, please consult the Delivery Help Page for guidance on addressing these concerns
Address Unattended at Time of Delivery
For shipments without 'Safe Drop' selected, parcels will be forwarded to the nearest post office for collection within 7 business days before being returned to the sender.
Pick-Up
Order Confirmation and Collection
You will receive an order confirmation via email once your order has been placed.
Please wait until you receive an email or text message confirming that your order is ready for collection before heading into the pick-up address.
A time will be allotted to pick-up your order up that suits both parties.